Using the Library – Frequently Asked Questions

  1. Membership – How do I join the Library?
  2. Borrowing – What is the loan period for library materials?
  3. Returning Stuff – How can I return my library books?
  4. Overdue Books – What are the overdue charges?
  5. Catalogue – Is the Library catalogue online?
  6. Renewing – Can I renew my books?
  7. Reserving – Can I reserve a book?
  8. Online Catalogue Help – How do I use the online catalogue?

Membership – How do I join the Library?

  • Library membership is available FREE to residents of Merrickville-Wolford and Montague Township. Please bring identification when applying for membership.
  • Non-residents may join for an annual fee: $25 per household.

Merrickville Public Library currently enjoys a reciprocal borrowing agreement with North Grenville. Residents of North Grenville can apply for a FREE Merrickville Public Library membership.

Membership is required for borrowing library materials. Use of other library services, such as computers, programs, or genealogy and reference material is open to non-members.

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Borrowing – What is the loan period?

  • 3 weeks for most circulating materials.
  • 1 week for adult DVD movies (and other marked DVDs).

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Returning Stuff – How can I return my library books?

  • Open Hours: Return items to the front desk.
  • Closed Hours: Please use the Book Return drop in the front door.

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Overdue Books – What are the overdue charges?

  • 10 ¢/day for items from the adult collection. Maximum fine: $10.
  • 5¢/day for items from the children’s or teen collections. Maximum fine: $5.

Charge for lost or damaged items: Replacement cost of the item.

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Catalogue – Is the catalogue online?

Yes, our catalogue is available online. Click here to search our collection, renew or reserve books »

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Renewing – Can I renew my books?

  • You can renew items up to 2 times – in person, by phone, or online.
  • Renewals are for 3 weeks (or 1 week for DVDs).
  • Note: You cannot renew an item that is reserved by another member.

Find out how to renew books online »

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Reserving – Can I reserve a book?

Books, etc. may be reserved in person, by phone or online. You will be called when the item becomes available.

Find out how to reserve books online »

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Online Catalogue Help – How do I use the Online Catalogue?

Here is some basic information for getting started using the Catalogue. For additional information on using the Catalogue, click the ? button (Help button), which appears in the upper right corner of the Catalogue web page.

Note: the online catalogue looks and works a bit differently depending on whether you are using a computer (desktop, laptop) or a  mobile device (phone, tablet, etc).

If you have any problems using the Web Catalogue, please contact the Librarian.

To search for a book (or other item):

Computer:

  • Enter a search term in the keyword box in the Search bar.
  • You can search by Subject, Title or Author  – or all three at once using All Fields (default option)  – by clicking one of the choices on the drop down menu in the Search bar.
  • Click the Search button to see the results of your search. Scroll down to Availability to see if the item is on the shelf
  • You can use additional search methods by clicking Advanced Search in the Search bar.
  • You can browse newer titles using the display box just below the Search bar.  Click on the dropdown menu to see different types of items (Fiction, NonFiction, etc).  Click on Find in My Library for more information about a title.

Mobile:

  • Enter a search term in the keyword box in the Search bar.  The search bar is at the top of the screen (next to the blue button with the magnifying glass).   Click on the magnifying glass icon when you are done.
  • You can search by Subject, Title or Author  – or all three at once using All Fields (default option)  – by clicking one of the Search Options on the drop down menu below the Search bar.
  • You can use additional search methods by clicking Advanced Search below the Search bar.
  • You can browse newer titles using the display box just below the Search bar.  Click on the dropdown menu to see different types of items (Fiction, NonFiction, etc).  Click on Find in My Library for more information about a title.

To Sign In:

Note: While it is not necessary to sign in to the Library system in order to search the collection, you must sign in if you wish to check the books you have on loan, renew a loan, reserve a book.

Computer:

  • Click Log In (first option on the menu bar in the upper right hand corner).
  • Enter your Library Card Number (14 digits)  – and your PIN, if you are asked for it.
    If you don’t have a library card, contact the Library at 613-269-3326 or merrickville_library@bellnet.ca
  • Click the Log In button.

Mobile:

  • Click the Menu icon (in the upper right hand corner), and click on Log In on the menu.
  • Enter your Library Card Number (14 digits)  – and your PIN, if you are asked for it.
    If you don’t have a library card, contact the Library at 613-269-3326 or merrickville_library@bellnet.ca
  • Click the Log In button.

To Place a Hold on a book (or other item):

Computer:

  • Search for the title you’re interested in.
  • You can place a hold by clicking the blue button to the right of the title
  • Or click on the title for more information about the title’s Availability.  You can place a hold by clicking the Reserve This link in the last column (under Item Holds)
  • If the book is in the Library, it will be held for you to pick it up; if it is already in use by another member, your name will be added to the reserve list.

Mobile:

  • Search for the title you’re interested in.
  • You can place a hold by clicking the 3 vertical dots to the right of the title, then selecting Place a Hold.  On the next screen you can either select Place a Hold or Cancel.
  • Or click on the title for more information about the title’s Availability.  The 3 vertical dots will be just below the blue bar in the upper right hand corner for placing a hold.
  • If the book is in the Library, it will be held for you to pick it up; if it is already in use by another member, your name will be added to the reserve list.

To Display your Current Transactions (that is, to list which library items you have out on loan):

Computer

  • Click My Account (second option on the menu bar in the upper right hand corner).
  • Click on the Checkouts tab (second tab) on the Menu bar (found just under the search bar).
  • To check your holds, click on the Holds tab (third tab) on the Menu bar (found just under the search bar).  Note: if you have a hold ready for pickup, there will be a green exclamation mark on this tab.

Mobile

  • Click the Menu icon (in the upper right hand corner), and click on My Account in the Menu.
  • Click on the Checkouts tab (second tab) on the Menu.  On the next screen, click on Library Checkouts.
  • To check your holds, click on the Holds tab (third tab) on the Menu.  Note: if you have a hold ready for pickup, there will be a green exclamation mark on this tab.  On the next screen, click on Library Holds.

To Renew a book (or other item):

Computer

  • Display your current transactions, as described above.
  • Click the box beside the book you’d like to renew, and then click the blue Renew button at the bottom of the list of your books. (Note: the system does not allow online renewals of overdue items or of items on reserve for other patrons. To renew overdue items, contact the Librarian.)

Mobile

  • Display your current transactions, as described above.
  • Click the 3 vertical dots beside the book you’d like to renew, and then click Renew on the menu.  Then click the blue Renew button on the pop-up that will appear. (Note: the system does not allow online renewals of overdue items or of items on reserve for other patrons. To renew overdue items, contact the Librarian.)

Are you ready to get started?
Click here to open the Online Catalogue »

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